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BIP 2.0 Express Delivery / Click & Collect Copy 



FAQ Text

Shipping from IOI City e-store 


Will there be extra shipping charges if I purchase homeware from the IOI City e-store?

Yes, there will be an additional RM10 charge for any purchase of homeware as we securely wrap them for safe delivery.


Which items are eligible for Express Delivery or Click & Collect?

Only items featured in the IOI City e-store page are eligible for Express Delivery and Click & Collect. Express Delivery and Click & Collect will not be eligible if you checkout items from both the IOI City e-store and other pages from the MS. READ website & instead will be shipped via standard delivery.


How much is the shipping fee for Express Delivery?

The shipping fee for Express Delivery is RM25 flat rate.


How long will Express Delivery take for my order to reach my address?

For express delivery, we ensure your parcel will arrive within 24 hours of purchase. You will receive your order on the same day if you complete your online order before 3PM. Orders made after 3PM will receive the next morning on the following day. 



Which area or neighbourhood is eligible for Express Delivery?

Express delivery is only available for addresses within a 25km radius of IOI City Mall. Full list of postcodes eligible for Express Delivery is in the table below:



43650

47160

62502

63000

43000

43400

62530

63100

43600

47180

62546

62050

43800

43300

62550

62100

43900

47110

62200

62150

43200

47120

62250

62594

47300

47130

62300

62604

47100

54200

62592

62623

62675

62668


I live outside the 25km radius of IOI City Mall, can I still purchase items from the IOI City e-store?

Yes you can still order from the e-store. However your parcel will be sent via standard shipping or you can choose the option of collecting it at the store via Click & Collect.


What time can I collect my order if I choose the Click & Collect option?

Once you have completed your order online on the IOI City e-store, you may pick up your items anytime within the store’s operation hours.



POP Standee

[QR Code]


Headline: From The Store To Your Home

Subheadline: with our diverse delivery options


Express Delivery


Have it delivered to your home within 24 hours

Click & Collect


Self-pickup at the store anytime during operation hours


  1. Scan the QR Code above
  2. Choose your items from the IOI City e-store


3. At checkout, select ‘Express Delivery’

3. At checkout, select ‘In-Store Pickup’’



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